Privacy Policy

ZEPHYR GLISSE, operator of the outlet-spirit.com website, attaches the greatest importance to protecting the personal data of its customers and visitors. This privacy policy describes how your personal data is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

1. Data Controller

ZEPHYR GLISSE
2c Avenue du Gulf Stream, 44380 Pornichet, France
RCS Saint-Nazaire 481 132 702
Email : info@outlet-spirit.com
Telephone : 02 40 61 05 71

2. Personal Data Collected

• Identity : surname, first name, gender/sex, age/date of birth
• Contact details : postal address, postal code, email address, telephone
• Order data : purchase history, payment information (encrypted)
• Navigation data : pages visited, IP address, browser type, cookies

3. Collection Methods

• Registration form
• Order form
• Cookies and connection logs
• Email or telephone exchanges

4. Processing Purposes and Legal Bases

Purpose	Legal Basis
Processing orders and deliveries	Contract performance
Billing and accounting obligations	Legal obligation
Customer service management	Legitimate interest
Sending promotional offers (newsletter)	Consent
Website traffic statistics	Legitimate interest
Website security management	Legitimate interest

5. Data Retention Period

• Order data : 10 years (tax obligations)
• Customer contact data (after-sales service) : 3 years after last interaction
• Commercial prospecting data : 3 years after last active contact
• Navigation data (cookies) : 13 months maximum

6. Data Recipients

The data collected is strictly reserved for :

• Outlet Spirit (ZEPHYR GLISSE)
• Payment service providers
• Web hosting and security provider
• Carriers for delivery
• Accounting services

No transfer outside the European Union is carried out without appropriate safeguards.

7. Your Rights

You have the following rights regarding your data :

• Right of access and rectification
• Right to erasure (deletion)
• Right to object to processing
• Right to limit processing
• Right to data portability
• Right to withdraw consent at any time

To exercise your rights :
2C Avenue du Gulf Stream – 44380 Pornichet
Email : info@outlet-spirit.com
Telephone : 02 40 61 05 71

You can also file a complaint with the CNIL (www.cnil.fr).

Finally, we inform you of the existence of the telephone marketing opt-out list "Bloctel", on which you can register (https://conso.bloctel.fr/).

8. Cookie Management

We use cookies to :

• Facilitate navigation and user experience
• Measure traffic and improve site performance
• Provide personalized content

You can configure your cookie preferences at any time. Types : necessary cookies, audience measurement (13 months max), advertising (13 months max), social networks.

9. Security

We implement all appropriate technical and organizational measures :

• SSL protocol (Secure Sockets Layer)
• Access management – authorized person only
• Network monitoring software
• Computer backup
• Username / password
• Firewalls

10. Data Protection Officer (DPO)

Gregory Nicholls
Email : info@outlet-spirit.com
Telephone : 02 40 61 05 71